Refund Policy

Thanks for shopping at RêvesdeRachel.

We truly apologize if you have unpleasant experience with your purchase!

Refunds are only offered for wrong-handed products or damaged products upon delivery. All refunds must be submitted within 5 days of receiving the package.

How to Request for a Refund or Exchange
Please write to us via email at revesderachel@yahoo.com or WhatsApp us at +6011 16380939 by stating the below details
• Subject Line: Refund - #Your Order Number
• Product Name:
• Quantity:
• Reason: Wrong product delivered or product damaged upon delivery
• Photo of Product:
• Comments (Optional):

We will then process your request accordingly.