We are truly sorry if your shopping experience with us was less than perfect!
 
Refunds are exclusively offered for products delivered incorrectly or those damaged during delivery. To be eligible for a refund, you must initiate the process within 5 days of receiving your package.
 
In the event that you choose to request a refund or exchange for a product, please be aware that you are responsible for covering any shipping charges associated with the return of the product. This includes the fees imposed by the courier company for returning the item. Kindly note that shipping charges are non-refundable.